Last updated: 25.2.2026

This Privacy Policy describes how ORYS Jewelry (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.orysjewelry.com (the “Site”).

We are committed to protecting your privacy and ensuring transparency about how we use your information. By using our Site or purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our Site or services:

a) Personal Information You Provide

When you make a purchase or attempt to make a purchase, we collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

If you create an account, sign up for newsletters, or contact customer support, we may also collect:

• Account credentials (username and password)

• Marketing preferences

• Any messages or inquiries you send us

b) Automatically Collected Information

When you visit our Site, we automatically collect certain information using cookies and similar technologies, including:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent

• Referring URLs

This helps us analyze website performance, improve user experience, and personalize content.

c) Information from Third Parties

We may receive information from trusted partners, including:

• Payment gateways (e.g. Shopify Payments, PayPal, Stripe)

• Marketing and advertising platforms (e.g. Meta, Google)

• Analytics providers

2. How We Use Your Information

We use collected data to:

• Process and fulfill your orders, including shipping and returns

• Communicate with you regarding your order, account, or inquiries

• Send transactional and marketing emails (only with your consent)

• Detect and prevent fraud or unauthorized transactions

• Improve our Site, product offerings, and customer experience

• Comply with legal and tax obligations

3. Lawful Basis for Processing (UK/EU Customers)

If you are located in the UK or EU, we process your personal data under the following legal bases:

• Contractual necessity: to fulfill your purchase and deliver goods

• Consent: for marketing emails or cookies requiring consent

• Legitimate interests: to improve our services and prevent fraud

• Legal compliance: to meet tax or reporting obligations

4. Sharing Your Information

We only share your personal data with trusted service providers who assist in running our business, including:

• Shopify (our ecommerce platform)

• Payment processors (e.g. Stripe, PayPal)

• Shipping carriers (e.g. DHL, UPS, FedEx)

• Marketing and analytics providers

Each third-party partner is bound by confidentiality and data-protection agreements.

We may also disclose information:

• If required by law or governmental authority

• To protect our legal rights, enforce terms, or investigate misuse

We do not sell, rent, or trade your personal data.

5. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality (e.g. shopping cart)

• Analyze website traffic and 

• Deliver personalized marketing through Meta Pixel, Google Analytics, and similar tools

You can adjust your cookie preferences through your browser or via our cookie consent banner. For more information, please see our Cookies Policy link.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your orders and legal obligations

• Resolve disputes and enforce agreements

• Maintain accurate business and tax records

When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for marketing at any time

• Request a copy of the data we hold

• Object to certain types of processing

To exercise your rights, contact us at support@orysjewelry.com.

If you are located in the EU/UK, you also have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

Your information may be transferred and processed outside your country of residence (including to servers located in the United States or Singapore).

We ensure adequate safeguards are in place to protect your data in accordance with GDPR and applicable laws.

9. Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

While no online system is 100% secure, we continually monitor and update our safeguards.

10. Marketing and Communication Preferences

We only send marketing emails or texts with your explicit consent. You may unsubscribe at any time using the “unsubscribe” link in any email or by contacting us at marketing@orysjewelry.com.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us information, please contact us for prompt removal.

12. Product Authenticity & Transparency

We are committed to transparency in our craftsmanship.

All jewelry sold on this Site is made using lab-grown diamonds grown in the United States, crafted in Thailand, and set in 14k recycled gold (white and yellow).

We may use your information to verify purchases, issue authenticity documentation, or maintain warranty records.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in laws or our practices. The latest version will always be available on this page with the updated date above.

14. Contact Us

For questions, concerns, or data requests, please contact us at support@orysjewelry.com