Last updated: 30.01.2026

Welcome to ORYS Jewelry. These Terms of Service (“Terms”) govern your use of www.orysjewelry.com (the “Site”) and any purchases made through it.

By accessing or using our Site, you agree to comply with these Terms. Please read them carefully before using our Site or placing an order.

If you do not agree to these Terms, please refrain from using our Site.

1. About Us

ORYS Jewelry (“we,” “us,” “our”) is a company registered in Dubai, United Arab Emirates, specializing in fine lab-grown diamond jewelry set in 14k recycled gold (white and yellow).

For contact details, please refer to the end of this document.

2. Use of the Site

By using this Site, you confirm that:

• You are at least 18 years old or have parental consent.

• You are using the Site for personal, non-commercial purposes.

• You will not use the Site for any unlawful or prohibited purpose.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these Terms are violated.

3. Products and Descriptions

We take great care to ensure accuracy in our product descriptions, images, and pricing.

Each item is handcrafted using lab-grown diamonds grown in the United States, crafted in Thailand, and set in 14k recycled gold (white and yellow).

Please note:

• Slight variations in size, color tone, or finish may occur due to handcrafted processes.

• Product images are for illustrative purposes; colors may vary depending on screen calibration.

• We reserve the right to discontinue or update products without prior notice.

4. Pricing and Payment

All prices displayed are in your local currency and are subject to change without notice.

Prices exclude applicable taxes, customs duties, or import fees, which may be charged depending on your delivery destination.

We accept secure online payments via:

• Shopify Payments, Klarna, PayPal, or Apple Pay.

By submitting payment, you confirm that:

• You are authorized to use the provided payment method.

• The information supplied is accurate and complete.

We reserve the right to cancel any order if payment is not authorized or fraudulent activity is suspected.

5. Order Acceptance

All orders are subject to acceptance and availability.

Once your order is placed, you will receive an acknowledgment email. This does not constitute acceptance. A contract is formed only once we confirm shipment.

We may cancel or refuse an order if:

• The product is unavailable,

• There are errors in product or pricing information,

• Fraud or unauthorized activity is suspected.

If an order is canceled after payment, a full refund will be issued to the original payment method.

6. Shipping and Delivery

We ship globally using trusted carriers such as DHL, FedEx, or UPS.

Orders are typically processed within 2-4 business days.

You will receive tracking information once your order is dispatched. Delivery times may vary based on location and customs clearance.

Customers are responsible for:

• Providing accurate delivery details,

• Any customs duties, import taxes, or local handling fees.

For full shipping details, please see our Shipping Policy.

7. Returns and Refunds

We want you to love your jewelry.

If you are not satisfied, please refer to our Returns & Refunds Policy for eligibility and instructions.

Please note:

• Custom and engraved items are non-returnable.

• Returned items must be in original, unworn condition with packaging intact.

• Refunds are processed only after inspection and approval.

8. Intellectual Property

All content on this Site (including images, designs, text, trademarks, logos, and product photography) is the intellectual property of ORYS Jewelry or its licensors.

You may not:

• Copy, reproduce, distribute, or modify content without written permission.

• Use our trademarks or brand materials for commercial purposes.

9. Limitation of Liability

To the fullest extent permitted by law, ORYS Jewelry shall not be liable for:

• Any indirect, incidental, or consequential damages,

• Loss of profits, revenue, or data arising from your use of this Site or products.

Our total liability for any claim related to a product purchase shall not exceed the amount you paid for that product.

This does not affect your statutory rights under consumer protection laws.

10. Product Authenticity & Warranty

We guarantee that all jewelry sold on this Site:

• Uses lab-grown diamonds grown in the United States,

• Is crafted in Thailand, and

• Is set in 14k recycled gold (white or yellow).

Each piece undergoes quality inspection before dispatch.

If you believe an item is defective, please contact hello@orysjewelry.com within 30 days of delivery.

11. Third-Party Links

Our Site may include links to third-party websites or tools. We are not responsible for the content, security, or privacy practices of those sites.

Use them at your own risk.

12. User Content and Reviews

If you submit reviews, testimonials, or photos, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and share that content for marketing or promotional purposes.

You confirm that any content you provide is truthful, lawful, and does not infringe any rights.

13. Privacy

Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

14. Governing Law

These Terms are governed by the laws of the United States of America without regard to conflict-of-law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the United States of America.

15. Changes to These Terms

We may update or modify these Terms at any time. Updates will take effect immediately upon posting to this page.

Your continued use of the Site constitutes acceptance of any changes.

16. Contact Us

If you have any questions about these Terms, please contact us at: support@orysjewelry.com